SkyCasino Malaysia Platform Terms and Conditions of Use

Welcome to SkyCasino. This website and service platform is operated by SkyCasino ("we", "company" or "Platform"). By accessing, registering for, or using any part of the SkyCasino platform — whether via the website or the iOS or Android mobile app — you automatically agree to be bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you as the user and skycasino as the platform operator. If you do not agree with any part of these Terms, you are required to cease using the platform immediately and not create any new account.

We encourage you to save a copy of this document for personal reference. If you have any questions regarding these Terms, our support team is available to assist you via live chat, 24 hours a day.

To be eligible to use skycasino's services, you must meet all of the following requirements without exception:

• At least 18 years old or above at the time of registration and throughout your use of the platform.
• Must be an individual with full legal capacity to enter into binding agreements under applicable law.
• Not be on any self-exclusion list or betting restriction programme of any relevant authority.
• Using the platform for personal entertainment purposes only, and not on behalf of any third party.
• Providing accurate, truthful, and complete registration information at all times.

Each individual is only permitted to hold one (1) active account on the skycasino platform. Holding multiple accounts — whether under the same or different identities — is strictly prohibited and may result in the closure of all associated accounts along with forfeiture of remaining balances.

During the registration process, you are required to provide accurate personal information including your full name, active mobile number, and a valid email address. This information is used for identity verification (KYC) purposes before any fund withdrawal is processed.

• You are solely responsible for maintaining the confidentiality of your account password.
• Any activity that occurs through your account is your responsibility unless you have reported unauthorised access to us.
• Enable two-factor authentication (2FA) for enhanced account security.
• Sharing your account login credentials with any other party is strictly prohibited.
• Transferring, selling, or handing over your account to any other party in any form is strictly prohibited.

SkyCasino supports a variety of deposit methods popular among Malaysian users, including FPX, DuitNow QR, major online banking, Touch 'n Go eWallet, and USDT (Tether). All deposits are processed instantly with no additional charges from SkyCasino.

You acknowledge and agree that:

• All deposited funds must originate from a legitimate source and be free from any unlawful activity.
• The payment method used for deposits must be in your own name — no third-party payments are accepted.
• Minimum and maximum deposit limits may vary by payment method and will be displayed at the time of the transaction.
• SkyCasino is not responsible for any delays caused by banks or e-wallet providers.
• Using your skycasino account as a channel for money transfers between individuals is strictly prohibited.

Withdrawals from your SkyCasino account are processed within 5 to 15 minutes for most payment methods, subject to completion of all identity verification requirements. Your first withdrawal may take slightly longer due to the initial KYC review process.

Withdrawal conditions that must be met:

• Withdrawals may only be made to a bank account or e-wallet registered in the verified member's name.
• All bonuses received must meet the wagering requirement before they are eligible for withdrawal.
• Accounts must have completed full identity verification before the first withdrawal is processed.
• SkyCasino reserves the right to place a temporary hold on withdrawals while a security review or account audit is in progress.
• Any withdrawal attempt suspected of involving fraud or money laundering will be reported to the relevant authorities.

SkyCasino offers a variety of bonus and promotion programmes to members, including welcome bonuses, weekly cashback, loyalty rewards, and seasonal promotions. Each bonus is subject to specific terms and conditions that will be clearly stated on the relevant promotions page.

General terms applicable to all skycasino bonuses:

• Each bonus carries a minimum wagering requirement that must be met before winnings can be withdrawn.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion terms.
• SkyCasino reserves the right to void any bonus or promotion suspected of being misused at any time.
• Using low-risk betting strategies or arbitrage betting to meet bonus wagering requirements is strictly prohibited.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash.

All games available on the SkyCasino platform use a Random Number Generator (RNG) system that has been verified and audited by independent third-party bodies. This ensures every game outcome is fair, random, and free from any manipulation.

As a SkyCasino member, you agree to:

• Play fairly and do not use any automation software, bots, or third-party tools to play on your behalf.
• Not exploit any software bugs or technical vulnerabilities discovered. You are required to report any technical issues to our support team.
• Accepting that game results recorded by skycasino's servers are final and binding.
• Not disrupt the gaming experience of other members or act unethically in multiplayer games.

In the event of any technical disruption during a gaming session, SkyCasino will endeavour to resolve the situation fairly based on the game records stored in our system. The final decision regarding any technical dispute falls under the jurisdiction of the SkyCasino management team.

The following actions are strictly prohibited on the skycasino platform and may result in immediate account closure, forfeiture of funds, and legal action where applicable:

• Owning or operating more than one skycasino account under any circumstances.
• Using the platform for money laundering or any other illegal financial activities.
• Using any automation software, scripts, bots, or artificial intelligence to play or interact with the platform.
• Sharing or selling your account to any third party in any form or manner.
• Providing false or misleading information during registration or the KYC process.
• Attempting to hack, breach, or disrupt the systems and infrastructure of the skycasino platform.
• Exploiting system vulnerabilities to gain an unfair advantage in any game.

SkyCasino reserves the right to suspend or close any account at any time where there is reasonable cause to do so, including but not limited to a breach of these Terms and Conditions, confirmed fraud, illegal activity, or at the request of relevant authorities.

You may close your account at any time by contacting the skycasino support team via live chat. Before account closure is processed:

• Any valid remaining balance will be returned to you once all security checks are complete.
• Any bonus that has not met its wagering requirement will be automatically forfeited.
• Account records will be retained for the period required by applicable law.

If you are closing your account due to a gambling-related issue, we encourage you to take advantage of our Responsible Gaming programme first. Our dedicated team can assist you with more suitable self-exclusion options before permanent account closure is processed.

The SkyCasino platform is provided on an "as is" basis. While we strive to keep the platform running without interruption at all times, we cannot guarantee that the service will always be available, free from technical errors, or free from third-party disruptions beyond our control.

• SkyCasino is not liable for any indirect, consequential, or special losses arising from the use of the platform.
• skycasino's total liability to you, under any circumstances, shall not exceed the actual deposit amount you have made within the 30 days preceding the claim.
• You acknowledge that betting involves the risk of losing money and that you bear full financial responsibility for such risk.

SkyCasino reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the official SkyCasino website.

It is your responsibility to review this page periodically to stay informed of any changes made. Continued use of the platform after any amendments are published constitutes acceptance of the revised terms.

• These Terms and Conditions are governed by the laws applicable to the operation of online platforms.
• Any dispute arising from the use of the platform will first be resolved through a negotiation process before any formal action is taken.
• If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.